Find out how to choose the right technology, how to train interpreters and test in advance, and how to mitigate challenges.
Topic: Case Preparation
Switchboard: Introduction to Working with Interpreters
Participants will learn how to define key terms related to interpretation, describe the interpreter’s role, including the role of cultural competence in interpretation, and describe why quality interpretation is important when providing services to limited-English-proficient clients.
Switchboard: Overcoming Challenges in Interpretation
Participants will learn how to prepare for—and open a session—with an interpreter, how to name ways to support an interpreter in improving conversation quality, and how to address common interpretation challenges.
U.S. Citizenship and Immigration Services: Policy Manual Volume 7 Adjustment of Status
Policy guidance on adjustment of status, including family-based adjustment, employment-based adjustment, special immigrant-based adjustment, and more.
ASISTA Immigration Assistance: PRACTICE POINTER: What If You Do Not Receive an RFE or Denial Notice?
Tips for responding to a denial when no Request for Evidence was received, strategies to handle cases where no denial notice has been received, and knowledge about when clients have been issued a Notice to Appear.
U.S. Citizenship and Immigration Services: I-589, Application for Asylum and for Withholding of Removal
Use Form I-589 to apply for asylum in the United States and for withholding of removal (formerly called “withholding of deportation”). Use the Filing Instructions Tool located on this page to learn where to file the form.
U.S. Citizenship and Immigration Services: Guidance on Processing Times
Examine USCIS efforts to reduce processing backlogs by reading their internal cycle time goals designed to reduce the agency’s pending caseload.
U.S. Citizenship and Immigration Services: Tips for Filing Forms by Mail
This resource provides tips for filing forms by mail—from completing USCIS forms accurately, to how to correctly assemble your application, petition, or request.
U.S. Citizenship and Immigration Services: How to Make an Expedite Request
Learn how to ask USCIS to expedite requests for immigration benefits. Access a list of information that would support your request.
U.S. Citizenship and Immigration Services: I-912, Request for Fee Waiver
Use the I-912 form to request a fee waiver. Learn special instructions and where to file.